Outage in Barracuda Networks

Cloud to Cloud Backup Issue Affecting Customers in the US Region

Resolved Minor
July 13, 2022 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue, and users may be unable to access the service web page / user interface.
Components affected
Barracuda Networks Web Interface Barracuda Networks Cloud to Cloud Backups
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/14/2022 01:56PM

A fix has been implemented and we are monitoring the results. Any backup job that was missed during the incident will automatically be started.

IDENTIFIED almost 2 years ago - at 07/14/2022 01:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 07/13/2022 09:21PM

We are investigating an issue that is affecting Cloud-to-Cloud Backup customers in the US Region. Backup and restore functionality may be affected by this issue, and users may be unable to access the service web page / user interface.

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