Outage in Barracuda Networks

UK Region Unavailable -

Resolved Minor

July 23, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing an outage that is affecting all services in the UK region. We have isolated the issue to a problem with our internet service provider in the region. We have escalated the issue and the ISP is investigating the root cause. We will pass on updates as we receive them. Note: This only affects Cloud to Cloud Backup V2. Additionally, web access for the Backup Service in other regions may be affected.

Components affected

Barracuda Networks Exchange Integration Barracuda Networks Web Interface Barracuda Networks Mail Processing Barracuda Networks Cloud Replication Barracuda Networks End-user Access Barracuda Networks Cloud to Cloud Backups Barracuda Networks Offsite Transfers Barracuda Networks PST Import Barracuda Networks Web Interface Barracuda Networks Email Alerts / Reports Barracuda Networks Office 365 Integration Barracuda Networks Web Interface

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 07/23/2022 10:48PM

The ISP has replaced the failed hardware that caused the outage. Backup Service and Cloud to Cloud Backup services have been restored. The Message Archiver and Cloud Archiving services are working through the remediation efforts to bring the services back online. We will post another update as soon as services are restored.

IDENTIFIED almost 2 years ago - at 07/23/2022 07:41PM

We are currently experiencing an outage that is affecting all services in the UK region. We have isolated the issue to a problem with our internet service provider in the region. We have escalated the issue and the ISP is investigating the root cause. We will pass on updates as we receive them.

Note: This only affects Cloud to Cloud Backup V2. Additionally, web access for the Backup Service in other regions may be affected.

Latest Barracuda Networks outages

Barracuda Cloud-to-Cloud Backup - Daily summary email notification failures (East US, Canada, UK South, & West Europe regions) - 1 day ago

Barracuda XDR - Failed to send alarms - about 1 month ago

US Intronis Backup Agents are Reported as Disconnected - about 1 month ago

Barracuda MSP Performance Degradation in the Americas region - about 2 months ago

Impersonation Protection User Interface Inaccessible - about 2 months ago

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