Outage in Barracuda Networks
Public cloud platform issue causing broad customer impact
Resolved Minor
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Outage Details
Components affected
Barracuda Networks Email Processing Barracuda Networks Mail Delivery Barracuda Networks Campus Barracuda Networks Traffic Processing Barracuda Networks Device Connections Barracuda Networks Cloud Protection Layer for ESG Barracuda Networks Cloud backups Barracuda Networks Web Interface Barracuda Networks Advanced Threat Protection Barracuda Networks User Interface Barracuda Networks Cloud Control Barracuda Networks Download PortalLatest Updates ( sorted recent to last )
EGD Web UI and BAC have recovered. We are continuing to monitoring for interruptions.
We are seeing improvements to a number of our services:
* Campus: available
* EGD: mail flow continues to be unaffected and spam filtering effectiveness is returning to normal. The Web interface is still affected and unavailable.
* ESG: mail filtering effectiveness is returning to normal
* BAC: appliance control is unavailable
* BCC (portal/login): authentication to customers' IDP may be impacted, limiting their availability to our SaaS products
* WSS, CGFW, EGD, ESG, Incident Response: ATP scanning performance has returned to normal
The platform is beginning to recover and services are being addressed by engineering teams as possible.
* Campus: unavailable
* EGD: mail flow is not impacted but spam filtering effectiveness is reduced. The Web interface is still affected and unavailable.
* ESG: mail filtering effectiveness is reduced
* BAC: appliance control is unavailable
* BCC (portal/login): authentication to customers' IDP may be impacted, limiting their availability to our SaaS products
* WSS, CGFW, EGD, ESG, Incident Response: ATP scanning performance is reduced
The platform is beginning to recover and services are being addressed by engineering teams as possible.
* Campus: unavailable
* EGD: mail flow is not impacted but spam filtering effectiveness is reduced. The Web interface is still affected and unavailable.
* ESG: mail filtering effectiveness is reduced
* BAC: appliance control is unavailable
* BCC (portal/login): authentication to customers' IDP may be impacted, limiting their availability to our SaaS products
* WSS, CGFW, EGD, ESG: ATP scanning performance is reduced
The cloud platform is beginning to recover and services are being addressed by engineering teams.
Note that mail flow through the EGD service is not impacted but spam filtering effectiveness is impacted. The Web interface is still affected and unavailable.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are experiencing platform issues affecting many products provided by Barracuda Networks. Our engineering and operations teams are investigating.
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