Outage in Batch

Push delivery issue

Resolved Minor

October 25, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of delays impacting the push notifications delivery since approximately 12:50 UTC. We are currently investigating.

Components affected

Batch Push campaigns

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/25/2022 01:54PM

The caching database cluster is now functioning correctly again and our internal services are currently recovering. Push delivery is no longer delayed. We will keep monitoring the situation.

IDENTIFIED over 1 year ago - at 10/25/2022 01:37PM

We have identified an issue with one of our caching database cluster. We are working on a fix.

INVESTIGATING over 1 year ago - at 10/25/2022 01:19PM

We are aware of delays impacting the push notifications delivery since approximately 12:50 UTC. We are currently investigating.

Latest Batch outages

Webhook and Export API data processing delays - 2 days ago

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Email campaign & recurring automations delivery delay - 23 days ago

Mozilla Web Push Services errors - about 1 month ago

Marketing Pressure Calculation Delays - 2 months ago

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