Is Berbix Down?
Berbix status is operational
Stats for Berbix official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
373 days
Users reports for Berbix in the last 12 hours
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Monitor and keep track of Berbix's current and past outages
Minor · started about 1 year ago
Degraded performance: Webhooks delays and dashboard data delays
From approximately 2:35pm to 4pm PT, we experienced issues with an internal-facing system that resulted in delays firing webhooks along with flags and actions temporarily not being surfaced in the Berbix dashboard for transactions completed during the incident. By approximately 4pm PT, our system was back to processing webhooks at a normal rate and had processed the delayed webhooks. Flags and actions in the dashboard for transactions completed during the incident would have also appeared on or before 4pm. No data was lost. Calls to the /v0/transactions API endpoint would have still returned transaction metadata normally, including flags and actions, but calls to that endpoint may have had elevated latency in some cases during the incident. Other API endpoints and were not affected. End users would have been able to complete transactions normally during this time. The Berbix team will take steps to prevent this issue from recurring.
Minor · started over 1 year ago
Currently experiencing elevated error rates due to upstream Google Cloud errors
We are currently investigating and will provide an update by 8:10am.
Minor · started almost 2 years ago
Elevated latency for subset of Berbix API requests
Elevated latency has been observed for certain calls to the Berbix API. The engineering team is currently investigating the cause and will provide an update by 8:00am Pacific.
Minor · started about 2 years ago
Degraded performance of the Berbix API
Degraded performance for Google Cloud's Cloud Firestore is impacting Berbix's API performance, which affects the Dashboard and SDKs in addition to direct API calls. Engineering team is monitoring and working on mitigating fixes. This is resulting in 500 responses for a subset of API calls. https://status.cloud.google.com/incidents/WXwFb7tx1XvHyGaxwdYs
Minor · started almost 3 years ago
We are currently experiencing issues processing images of photo IDs. End users will receive an error message when attempting to complete a verification. We are actively investigating and will provide another update within 30 minutes.
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Frequently Asked Questions
- Is Berbix down right now? What is Berbix current status?
- Berbix seems to be up and running. We've updated the status about 1 hour ago.
- Was Berbix down today?
- Berbix is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Berbix, but the status is OK. What's going on?
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- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
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- Reach out to their Twitter account.
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