Is BetterCloud Down?

BetterCloud status is operational

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IsDown continuously monitor the official BetterCloud status page for ongoing outages. Check the stats for the latest 30 days and a list of the last BetterCloud outages.

Stats for BetterCloud outages in the last 30 days

Number of Outages

5

Average Downtime

2711 mins

Total Downtime

13556 mins

Since last incident

6 days

Users reports for BetterCloud in the last 12 hours

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Get access to historical data and BetterCloud's lastest outages

Minor · 7 days ago · lasted 6 days

Workflow Execution Status Available in the Workflow Report

We are currently investigating an issue impacting a subset of customers’ workflow instances. The issue is resulting the display of an inaccurate workflow status in the Workflow Activity Feed for workflows executed in the last 20 hours. Customers can review the accurate status of their workflow instance's actions by navigating to Workflows > Activity Feed > and clicking into a specific Workflow instance ID to view the Action execution history. Impacted Workflows will have an "incomplete" status next to Actions that were not successfully completed. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

Major · 9 days ago · lasted 2 days

Workflow Delays 5/23

We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

Minor · 10 days ago · lasted about 20 hours

Alert Triggering Delays

We are investigating an issue that is resulting limited delays to a subset of alerts. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Major · 13 days ago · lasted about 2 hours

Workflow Outage 5/19

We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

Major · 23 days ago · lasted about 21 hours

Workflow/Action Limited Outage on Monday, May 8th

We are currently investigating reports of Workflows and Actions failing to trigger for a limited number of customers on May 8th between 9pm - 11:19pm ET. We are actively reprocessing all Workflows and Actions that were affected. We will provide another update as soon as possible. We apologize for the inconvenience here. Please reach out to our Support team by emailing support@bettercloud.com if you have any questions.

Minor · about 1 month ago · lasted 1 day

Workflow Delays

We are investigating an issue that is causing Workflow Action delays for some customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

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Minor · about 1 month ago · lasted about 18 hours

Box Delayed Syncs

We are currently investigating an issue that has a limited impact on Box File and Directory syncs. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.comsupport@bettercloud.com

Major · about 2 months ago · lasted about 22 hours

Workflow Delays

We are currently investigating an issue that is resulting in delayed workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

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Frequently Asked Questions

Is BetterCloud down right now? What is BetterCloud current status?
BetterCloud seems to be up and running. We've updated the status 6 minutes ago.
Was BetterCloud down today?
BetterCloud is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with BetterCloud, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with BetterCloud and need support?
BetterCloud outage? How can I monitor BetterCloud?
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