This chart provides user-reported problems for BetterCloud in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official BetterCloud status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BetterCloud outages and possible affected you.
Minor · started 1 day ago
We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
Major Resolved · 2 days ago · lasted about 4 hours
We are currently investigating an issue that is impacting the Platform API actions related to GraphQL, event buffer, and API endpoint actions. This issue is not impacting actions made by extended triggers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
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Minor Resolved · 7 days ago · lasted 1 day
We are currently investigating an issue that is resulting in Workflow Actions delays for a limited number of customers. Specifically, the issue is preventing the Google “Transfer All Drive Files” Action from completing as expected, and is delaying the subsequent actions in the impacted workflows as a result. At the moment, we're working to determine root cause, and we've asked our partners at Google to look into a potential issue; however, we are working to mitigate the impact on our customers. We will provide additional updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
Minor Resolved · 7 days ago · lasted about 1 hour
We are investigating an issue with the Box integration in relation to validating tokens. We are investigating the issue and will post another update as soon as possible. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at [email protected] or feel free to open a chat from your BetterCloud instance.
Minor Resolved · 15 days ago · lasted 6 days
Salesforce User Syncs
We are currently investigating an issue that may be affecting Salesforce integration user syncs for a limited number of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
Minor Resolved · 24 days ago · lasted 9 days
Directory delays for Dropbox, Microsoft 365, Slack, and Okta
We are currently investigating an issue that may be affecting directory syncs for Dropbox, Microsoft 365, Slack, and Okta for a small subset of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
Minor Resolved · about 1 month ago · lasted 19 days
Suspended O365 Integrations
We have received reports indicating that some O365 integrations may be disconnecting unexpectedly. We are currently investigating the issue. We will provide further updates as more details become available. Please contact [email protected] with any questions or concerns.
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