Resolved Delayed Workflow Triggers & Dashboard not loading
Between 10:38am and 11:30am on 10/04/2021, there was a database outage that is causing Alerts-based Workflow triggers to be delayed while we process the queued backlog of events. We are working to processing this traffic and get your Workflow triggers operating in a timely fashion. The BetterCloud Dashboard is also experiencing issues loading, and we are working on getting that operational again. If you have any questions, please contact the BetterCloud Support Team at [email protected]
Resolved Alerts and Workflows Delayed
We are currently investigating an issue that is preventing Alerts and Alerts-based Workflows from triggering. Custom Workflow triggers and events-based Workflows are still running as expected. We apologize for any inconvenience and will provide another update soon. If you have any questions, please contact our Support Team.
Resolved Errors logging into the application
We have identified the root cause of an issue preventing users from being able to log into BetterCloud as an outage of a third-party authentication service. We will provide updates in this space as more information becomes available. If you have any questions, please contact Support: [email protected]
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