IsDown continuously monitor the official BetterCloud status page for ongoing outages. Check the stats for the latest 30 days and a list of the last BetterCloud outages.
Number of Outages
5
Average Downtime
2711 mins
Total Downtime
13556 mins
Since last incident
6 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BetterCloud, and never miss an outage again.
Minor · 7 days ago · lasted 6 days
We are currently investigating an issue impacting a subset of customers’ workflow instances. The issue is resulting the display of an inaccurate workflow status in the Workflow Activity Feed for workflows executed in the last 20 hours. Customers can review the accurate status of their workflow instance's actions by navigating to Workflows > Activity Feed > and clicking into a specific Workflow instance ID to view the Action execution history. Impacted Workflows will have an "incomplete" status next to Actions that were not successfully completed. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
Major · 9 days ago · lasted 2 days
We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
Minor · 10 days ago · lasted about 20 hours
We are investigating an issue that is resulting limited delays to a subset of alerts. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Major · 13 days ago · lasted about 2 hours
We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
Major · 23 days ago · lasted about 21 hours
We are currently investigating reports of Workflows and Actions failing to trigger for a limited number of customers on May 8th between 9pm - 11:19pm ET. We are actively reprocessing all Workflows and Actions that were affected. We will provide another update as soon as possible. We apologize for the inconvenience here. Please reach out to our Support team by emailing support@bettercloud.com if you have any questions.
Minor · about 1 month ago · lasted 1 day
We are investigating an issue that is causing Workflow Action delays for some customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Minor · about 1 month ago · lasted about 18 hours
We are currently investigating an issue that has a limited impact on Box File and Directory syncs. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.comsupport@bettercloud.com
Major · about 2 months ago · lasted about 22 hours
We are currently investigating an issue that is resulting in delayed workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
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