Outage in BetterCloud

Discover based Workflows are not Working

Resolved Minor
February 04, 2022 - Started about 2 years ago - Lasted about 2 months
Official incident page

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Outage Details

We are currently investigating an issue that is impacting Discover based Alerts and Workflows. At this time, Workflows configured with Discover Alerts are not taking action on the target of the Workflow. We apologize for the inconvenience this issue is causing and will provide updates on our status page. If you have any questions, please contact support at support@bettercloud.com
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 02/04/2022 06:29PM

We have released a fix and Discover based Alerts and Workflows are working as expected. Thank you for your patience. We will continue monitoring to ensure Discover functionality is working correctly. If you have any questions, please contact the BetterCloud Support team at support@bettercloud.com

IDENTIFIED about 2 years ago - at 02/04/2022 05:48AM

We have identified the root issue that is impacting Discover based Alerts and Workflows and have made progress towards a resolution. We apologize for the inconvenience this issue is causing, and will provide more updates on our status page as we continue. If you have any questions, please contact support at support@bettercloud.com

INVESTIGATING about 2 years ago - at 02/04/2022 12:56AM

We are currently investigating an issue that is impacting Discover based Alerts and Workflows. At this time, Workflows configured with Discover Alerts are not taking action on the target of the Workflow. We apologize for the inconvenience this issue is causing and will provide updates on our status page. If you have any questions, please contact support at support@bettercloud.com

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