Outage in BetterCloud

Directory delays for Dropbox, Microsoft 365, Slack, and Okta

Resolved Minor

January 10, 2023 - Started over 1 year ago - Lasted 9 days
Official incident page

Need to monitor BetterCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BetterCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue that may be affecting directory syncs for Dropbox, Microsoft 365, Slack, and Okta for a small subset of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Components affected

BetterCloud Office 365 BetterCloud Okta BetterCloud Dropbox BetterCloud Slack BetterCloud Directory

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/19/2023 10:02PM

We have resolved the issue that was affecting directory syncs for Dropbox, Microsoft 365, Slack, and Okta for a small subset of customers, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

MONITORING over 1 year ago - at 01/11/2023 09:52PM

We have implemented a fix for the issue that was affecting directory syncs for Dropbox, Microsoft 365, Slack, and Okta for a small subset of customers. We are monitoring to ensure directory syncs are now operating as expected. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

INVESTIGATING over 1 year ago - at 01/10/2023 09:21PM

Latest BetterCloud outages

Unable to Edit Certain Workflows - 6 days ago

Group Details Lists Not Loading - 9 days ago

Slack Enterprise Grid Delays - about 1 month ago

Intermittent UI Outage: app.bettercloud.com - about 1 month ago

Global Search Outage - 3 months ago

The easiest way to monitor BetterCloud and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook