Easily monitor BitMEX and the status of all your services
No more surprises. Monitor all of the services your company relies on from a single location. Get alerts when there's something wrong, and respond more quickly to outages.
BitMEX Latest Stats, Incidents, and Reports
- 2
- Incidents in the last 7 days
- 5
- Incidents in the last 30 days
- Reports in the last 12 hours
- 3
- days since last incident
Resolved Minor BitMEX Homepage Temporarily Unavailable; Trading Unaffected
We are aware of the BitMEX.com homepage website being unavailable for users, though all trading via the BitMEX.com/app, Websocket, and API services remains available. While we implement a fix, we ask that all users access trading via app, Websocket, or API as normal. We will share an update about the homepage shortly and apologise for any inconvenience caused.
Resolved Minor Log In and Register Actions Redirecting to 404 Page
We are aware of some users who access BitMEX via the Log In and Register pages being redirected to a 404 page. This is a UI issue and trading is not affected. While we fix this, users who are affected can navigate to the correct page by clicking on the BitMEX logo in the top left hand corner of the screen, then selecting the intended destination. While we implement a fix, we apologise for any inconvenience caused.
Resolved Minor Intermittent High Latency on Frontend Web and API Services
We are aware of intermittent high latency experienced on frontend web and API between 22:40 UTC and 22:55 UTC, which has now resolved, and are working to monitor and investigate. Trading performance is currently stable. Please stay tuned to Statuspage for further updates.
Resolved Major Testnet: Trading Suspended on Testnet Server Only
We have identified an issue with our trading engine server on Testnet that started 06:20 UTC. We are working to restore full service as soon as possible. We apologise for any inconvenience this may be causing. We are working on identifying the cause of this issue and implementing a fix as soon as possible. If you have any further questions, please contact Support.
Resolved Minor Issue with Index Price Feed and Mark Price Updating
We are investigating an issue with the index price feed, resulting in the Mark Price not updating since 02:30 UTC. Funds remain safe. As we investigate urgently we will be sharing regular updates via StatusPage.
BitMEX Components Status
Your team on top of the problems
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1618 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is BitMEX down today?
- BitMEX seems to be up and running. We've updated the status 11 minutes ago.
- I'm having issues with BitMEX, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when BitMEX is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when BitMEX has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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