Easily monitor BitMEX and all your third-party status pages
Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Minor November 16, 2023 · lasted about 4 hours
Infrequent API Request Timeout
We have fixed an issue that was causing users repetitive timeout calls from the REST API between 6:45-7:00 UTC. Traders connected via API may have received a timeout and had to repeat their reques...
More details & updatesMinor November 09, 2023 · lasted about 15 hours
Investigating: Trading Impacted for Users
We are investigating an issue that is affecting trading since about UTC 17:05. We are working on implementing a fix and will publish updates at status.bitmex.com. We remind our customers that a...
More details & updatesMinor October 31, 2023 · lasted about 13 hours
Slow Load Time and Connectivity Issues from Certain Regions
We have received user reports of slow load time and connectivity issues when accessing the BitMEX trading site from certain regions. Our team is investigating the root cause and working on impleme...
More details & updatesMajor September 21, 2023 · lasted about 3 hours
Investigating “Exchange Suspended” error
We have identified an issue that is preventing users from trading. An error message “Exchange suspended” is displayed. Cancel-only mode is activated. We are working on implementing a fix and will...
More details & updates
We have registered 123 issues and outages in BitMEX since we started monitoring on April 28, 2020.
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Major September 16, 2023 · lasted about 1 hour
Email service performance degraded
We have identified an issue that is preventing emails such as password reset or withdrawal confirmations from being sent out. As a consequence users may not be able to perform the desired operation...
More details & updatesMinor August 29, 2023 · lasted about 3 hours
We are investigating an issue that is causing users to experience an inconsistent API connectivity. Only a small set of users seem to be impacted. We will be implementing a fix and will publish up...
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
3 issues
Last incident
13 days ago
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