Minor November 16, 2023 · lasted about 4 hours
We have fixed an issue that was causing users repetitive timeout calls from the REST API between 6:45-7:00 UTC. Traders connected via API may have received a timeout and had to repeat their reques...More details & updates
Minor November 09, 2023 · lasted about 15 hours
We are investigating an issue that is affecting trading since about UTC 17:05. We are working on implementing a fix and will publish updates at status.bitmex.com. We remind our customers that a...More details & updates
Minor October 31, 2023 · lasted about 13 hours
We have received user reports of slow load time and connectivity issues when accessing the BitMEX trading site from certain regions. Our team is investigating the root cause and working on impleme...More details & updates
Major September 21, 2023 · lasted about 3 hours
We have identified an issue that is preventing users from trading. An error message “Exchange suspended” is displayed. Cancel-only mode is activated. We are working on implementing a fix and will...More details & updates
We have registered 123 issues and outages in BitMEX since we started monitoring on April 28, 2020.
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Major September 16, 2023 · lasted about 1 hour
We have identified an issue that is preventing emails such as password reset or withdrawal confirmations from being sent out. As a consequence users may not be able to perform the desired operation...More details & updates
Minor August 29, 2023 · lasted about 3 hours
We are investigating an issue that is causing users to experience an inconsistent API connectivity. Only a small set of users seem to be impacted. We will be implementing a fix and will publish up...More details & updates
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Number of Incidents
13 days ago
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