Outage in BitMEX

Suspected Cloudflare Outage: BitMEX Intermittent Connectivity Issues

Resolved Minor

June 21, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of the BitMEX website and API experiencing intermittent connectivity issues for users in some, but not all, locations. We believe this is related to an issue with Cloudflare, which has reported “widespread issues” with its services and network [https://www.cloudflarestatus.com/]. These issues do not appear to be limited to BitMEX; other crypto websites also appear to be affected. Funds are safe; we will share an update shortly.

Components affected

BitMEX REST API BitMEX WebSocket API BitMEX Web Frontend BitMEX REST API BitMEX WebSocket API BitMEX Web Frontend

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/21/2022 07:53AM

Service has been restored and we are continuing to monitor.

MONITORING almost 2 years ago - at 06/21/2022 07:30AM

We are monitoring the Cloudflare outage and potential resolution. Once the issue is resolved from Cloudflare's side, we will be reaching out to any affected users directly.

INVESTIGATING almost 2 years ago - at 06/21/2022 06:56AM

We are aware of the BitMEX website and API experiencing intermittent connectivity issues for users in some, but not all, locations.

We believe this is related to an issue with Cloudflare, which has reported “widespread issues” with its services and network [https://www.cloudflarestatus.com/].

These issues do not appear to be limited to BitMEX; other crypto websites also appear to be affected.

Funds are safe; we will share an update shortly.

Latest BitMEX outages

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Small group of users is encountering 5xx issues - about 1 month ago

Scheduled Maintenance: Production - about 2 months ago

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