Outage in BitMEX

Issue Affecting Web Users' BitMEX Wallet Access

Resolved Minor

January 03, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue that's affecting certain web users' access to the BitMEX Wallet page. All funds remain safe. Apologies for the inconvenience caused and please contact Support if you have any questions.

Components affected

BitMEX Web Frontend

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/03/2023 06:25AM

This incident has been resolved. All funds are safe. If you have any questions, please contact Support.

MONITORING over 1 year ago - at 01/03/2023 03:55AM

We have implemented a fix, and will continue to monitor the Wallet page. All funds remain safe. Apologies for the inconvenience caused and please contact Support if you have any questions.

INVESTIGATING over 1 year ago - at 01/03/2023 02:25AM

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