Outage in Blackbaud

Active Issue Alert – Raisers Edge and Financial Edge NXT - 000427754

Resolved Minor
January 25, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/25/2023 03:52PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING about 1 year ago - at 01/25/2023 09:37AM

Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

MONITORING about 1 year ago - at 01/25/2023 08:58AM

Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

MONITORING about 1 year ago - at 01/25/2023 08:56AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

MONITORING about 1 year ago - at 01/25/2023 08:41AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 1 year ago - at 01/25/2023 08:15AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 1 year ago - at 01/25/2023 08:02AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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