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Minor Resolved
Our development team has identified an issue causing mass notification sites to load slowly or time out for a subset of clients. We are working to resolve this as quickly as possible. If you need t...
Minor Resolved
Our development team discovered that a subset of mass notification sites are timing out when a user tries to log in. We are working to resolve this issue as quickly as possible. If you need to send...
Number of Incidents
0 issues
Last incident
407 days ago
IsDown offers an easy way to monitor Blackboard with maximum flexibility
IsDown monitors BB Comms HQ (Formerly ParentLink) for major outages. A major outage is when BB Comms HQ (Formerly ParentLink) experiences a critical issue that severely affects one or more services/regions. When Blackboard marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackboard status page for minor outages. A minor outage is when BB Comms HQ (Formerly ParentLink) experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackboard status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackboard publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackboard and all their 48 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackboard and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Blackboard is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Blackboard status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Blackboard BB Comms HQ (Formerly ParentLink) outages, issues and problems' at the top of the page.
Blackboard BB Comms HQ (Formerly ParentLink) last outage was on March 15, 2023 with the title "Mass Notifications: Sites loading slowly for a subset of clients"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
How much time you'll save your team, by having the outages information close to them?
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