Outage in Blameless

Unknown Service Error in Dev and Prod

Resolved Minor

May 17, 2019 - Started almost 5 years ago - Lasted almost 3 years
Official incident page

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Outage Details

Some customers may be experiencing problems logging into the Blameless Platform

Latest Updates ( sorted recent to last )

RESOLVED almost 5 years ago - at 05/17/2019 07:35PM

Restarting Key services seems to have mitigated the issue. Will be performing an RCA.

INVESTIGATING almost 5 years ago - at 05/17/2019 05:46PM

We are attempting restart of Key services to mitigate the problem.

INVESTIGATING almost 5 years ago - at 05/17/2019 04:13PM

The initial theory was that the large queues for deprecated services were contributing to the message publishing failures. Deleting these queues has not resolved the issue. Engineering team is continuing to investigate.

INVESTIGATING almost 5 years ago - at 05/17/2019 03:41PM

Some dev and prod instances are in a degraded state due to an ongoing RabbitMQ issue. The affected instances are encountering a partial to full outage of service. We are applying various mitigating strategies.

INVESTIGATING almost 5 years ago - at 05/17/2019 03:10PM

Some dev and prod instances are in a degraded state due to an ongoing RabbitMQ issue. The affected instances are encountering a partial to full outage of service. Engineering team is investigating.

INVESTIGATING almost 5 years ago - at 05/17/2019 03:04PM

Some customers may be experiencing problems logging into the Blameless Platform

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