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Bloomreach

Bloomreach Status

Bloomreach not working for you? Report it!

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 6 minutes ago

Last known issue: about 1 month ago

Latest Incidents

Last 30 days

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29/07

Resolved Bloomreach Feed Indexing Delay

Dear Customer, We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

about 1 month ago Official incident report

Resolved Bloomreach Feed Indexing Delays

Dear Customer, We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

about 1 month ago Official incident report

Resolved Availability Interruption - Bloomreach Cloud

Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Cloud platform. Our infrastructure team is busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Resolved Availability Interruption - Bloomreach Search & Merch

Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search & Merchandising Dashboard. Dashboard users are unable to login. The issue has arisen due to third party authentication service Bloomreach dashboard uses. Our team is actively working with the 3rd party provider to restore service as soon as possible. This dashboard login issue that you are experiencing doesn't affect our search API calls. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Resolved Availability Interruption - Bloomreach Search & Merch

Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search & Merch platform, we are seeing higher latencies among all clients in EMEA, which may lead to timeouts. Only the EMEA / Europe cluster is affected, there are currently no issues in the US. Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

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Incidents
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Ongoing Incidents
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