Is BlueOptima Down?

BlueOptima status is operational

IsDown is monitoring BlueOptima's official status page in real time.

Stats for BlueOptima official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

376 days

Users reports for BlueOptima in the last 12 hours

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Monitor and keep track of BlueOptima's current and past outages

Minor · started about 1 year ago

BI Data Set Refresh Failure

An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh will be triggered and we are working on getting them completed for all clients. This page will be updated once the new BI refresh is completed. Root cause investigation is in progress, and this page will be updated with the details once concluded Update : The issue is resolved now. A new BI refresh was triggered and completed for all impacted clients at 2022-09-12 08:54:30.461 UTC. It is necessary to regenerate any BI datasets that were created before 2022-09-12 08:54:30.461025 UTC

Minor · started about 1 year ago

High API Failure Rate (UIX)

High API failure rate was observed starting from 5:45 GMT to 5:50 GMT. The issue was identified by the team and resolved. This was due to an ongoing change regarding addition of new field to the Manage Developers page.

Minor · started about 1 year ago

BI dataset Refresh Failure

An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh was triggered and completed for all clients at 2022-07-18 23:08:33.333 UTC. It is necessary to regenerate any BI datasets that were created before 2022-07-18 23:08:33.333 UTC. Root cause investigation is in progress, and this page will be updated with the details once the same is concluded

Minor · started almost 2 years ago

Outage

We are currently investigating the issue.

Minor · started almost 2 years ago

SaaS Server Outage

During a regular weekend maintenance activity on the BlueOptima SaaS servers, there was a DB outage that lasted about an hour (14:30 UTC to 15:30 UTC). Due to this, the communication between the Integrators and the SaaS server was disrupted. The way the system is designed is that if the Integrator is unable to communicate with the SaaS server for more than 30 minutes, the Integrator automatically shuts down. As the SaaS server outage lasted for more than 30 minutes, it caused Integrators across clients to go offline.

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Frequently Asked Questions

Is BlueOptima down right now? What is BlueOptima current status?
BlueOptima seems to be up and running. We've updated the status 26 minutes ago.
Was BlueOptima down today?
BlueOptima is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with BlueOptima, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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