Is BlueOptima Down?

BlueOptima status is operational

 
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Latest BlueOptima Official Outages

We continuously monitor the official BlueOptima status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BlueOptima outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
200 Days since last incident

Minor Resolved · started 7 months ago

BI Data Set Refresh Failure

An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh will be triggered and we are working on getting them completed for all clients. This page will be updated once the new BI refresh is completed. Root cause investigation is in progress, and this page will be updated with the details once concluded Update : The issue is resolved now. A new BI refresh was triggered and completed for all impacted clients at 2022-09-12 08:54:30.461 UTC. It is necessary to regenerate any BI datasets that were created before 2022-09-12 08:54:30.461025 UTC

Minor Resolved · started 7 months ago

High API Failure Rate (UIX)

High API failure rate was observed starting from 5:45 GMT to 5:50 GMT. The issue was identified by the team and resolved. This was due to an ongoing change regarding addition of new field to the Manage Developers page.

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Minor Resolved · started 9 months ago

BI dataset Refresh Failure

An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh was triggered and completed for all clients at 2022-07-18 23:08:33.333 UTC. It is necessary to regenerate any BI datasets that were created before 2022-07-18 23:08:33.333 UTC. Root cause investigation is in progress, and this page will be updated with the details once the same is concluded

Minor Resolved · started over 1 year ago

Outage

We are currently investigating the issue.

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Minor Resolved · started over 1 year ago

SaaS Server Outage

During a regular weekend maintenance activity on the BlueOptima SaaS servers, there was a DB outage that lasted about an hour (14:30 UTC to 15:30 UTC). Due to this, the communication between the Integrators and the SaaS server was disrupted. The way the system is designed is that if the Integrator is unable to communicate with the SaaS server for more than 30 minutes, the Integrator automatically shuts down. As the SaaS server outage lasted for more than 30 minutes, it caused Integrators across clients to go offline.

BlueOptima problems reported by users

User-reported problems for BlueOptima in the last 12 hours. It's a collection of user reports from different sources.

BlueOptima Components Status

Check the current status of the components

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Frequently Asked Questions

Is BlueOptima down right now? What is BlueOptima current status?
BlueOptima seems to be up and running. We've updated the status 12 minutes ago.
Was BlueOptima down today?
BlueOptima is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with BlueOptima, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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