Outage in Blueshift

Seeing increased latencies in event triggered campaigns

Resolved Minor

October 22, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We have paused event-triggered and segment-triggered campaigns

Components affected

Blueshift Event processing & API

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/22/2022 03:01AM

We have slowly ramped traffic back up and are monitoring the fix, latencies have reduced and stabilized.

IDENTIFIED over 1 year ago - at 10/22/2022 02:30AM

We have identified the latency issue and are working to recover our systems.

INVESTIGATING over 1 year ago - at 10/22/2022 12:34AM

We have paused event-triggered and segment-triggered campaigns

Latest Blueshift outages

Seeing login issues on our EU datacenter (app.eu.getblueshift.com) - about 1 month ago

Campaigns delays due to orchestration service outage - 2 months ago

Campaigns interrupted due to orchestration service outage - 2 months ago

Seeing database errors in our USA datacenter (app.getblueshift.com) - 3 months ago

Seeing errors in dashboard - 5 months ago

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