Is Box Down?

Box status is operational

Are you having problems?

Users are not reporting problems in Box

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Box problems reported by users

This chart provides user-reported problems for Box in the last 12 hours. It's a collection of user reports from different sources.

Latest Box Outages

We continuously monitor the official Box status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Box outages and possible affected you.

4 Outages in the last 7 days
6 Outages in the last 30 days
2 Days since last incident

Minor Resolved · 1 day ago · lasted about 21 hours

[Major] Issues with Uploads, Downloads, public API

We have observed an impact to our Public API, Upload and Download services. We are actively investigating to identify the cause of these issues and will provide further updates as as it becomes available.

Minor Resolved · 3 days ago · lasted about 14 hours

[Major] Issues with Uploads, Downloads, metadata, public API and Sign

At approximately 5:07 PM on 01/24/2023, we have started observing issues impacting Metadata, Uploads, Downloads Sign and Public API. We are continuing our investigation to identify the cause of this issue.

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Minor Resolved · 3 days ago · lasted about 4 hours

[Major] Issues with Uploads, Downloads and metadata

At approximately 7:49 AM on 01/24/2023, we have started observing issues impacting metadata, uploads, downloads and Public API. We are continuing our investigation to identify the cause of this issue.

Minor Resolved · 4 days ago · lasted 12 minutes

[Major] Issues with Uploads, Downloads and metadata

At approximately 01/23/2023 11:51 AM, we have started observing issues impacting uploads, downloads, metadata and Public API. Engineering has identified and resolved the issue. We will continue to monitor for any further issues.

Minor Resolved · 14 days ago · lasted about 1 hour

[Minor] Issue with Office Online

Our team has identified and is currently addressing an issue with accessing Office Online. Users may see errors or slowness when attempting to open this service. We will provide additional information as it becomes available.

Minor Resolved · 18 days ago · lasted about 1 hour

[Minor] Issue with Uploads, Downloads, and Public API

Our team is investigating an issue with Uploads, Downloads, the Public API, and Box Web Application. Users may see errors or slowness when attempting to use these services. We will provide additional information as it becomes available.

Minor Resolved · about 2 months ago · lasted about 14 hours

[MAJOR] Issues with Downloads and performance with Box.com

On 12/5/2022 at 6:19 PM CST/4:19 PM PST we have observed an impact to our Public API and Download services. Some users may experience issues with downloads, Public API and performance issues with Box.com. We are actively investigating to identify the cause of these issues and will provide further updates as issues continue.

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Frequently Asked Questions

Is Box down right now? What is Box current status?
Box seems to be up and running. We've updated the status 2 minutes ago.
Was Box down today?
Box is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Box, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Box and need support?
Box outage? How can I monitor Box?
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