Keep an eye on your services. Know when Box is down or having problems.
Get real-time notifications when Box status changes. Monitor cloud services like AWS, Google Cloud, Fastly & and all the tools you use in your company.
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Box Latest Incidents
Resolved [Minor] Some Users Unable to View All Files Pages
We are currently investigating an issue where some users may be unable to view their All Files page after logging in with MFA. We will provide additional information as it becomes available.
Resolved [Critical] Issue with Box Embed Uploads
We are currently investigating an issue with Box Embed widget starting Sept 24th 6 AM PDT, uploads to Box via the embed will result in an error: "Something went wrong with the upload. Please Try Again." This will affect any Box Embed widget including customers using Netsuite and Salesforce integrations. Refreshing the page containing the asset will show that the files did upload successfully and that the error appears to be a false positive.
Resolved [Major] Issue delayed information in Admin Reports
We are currently investigating an issue that is impacting information in exported reporting on the new Data Platform (https://support.box.com/hc/en-us/articles/360056766673-Viewing-Report-Status). Users may not see recent information for reports. Information can still be found by running the report as 'view' or accessing through Events API stream. We will return with more information soon.
Features & Benefits
All your services status in one place
Check the status of all your tools in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your tools. Access to a feed of the next scheduled maintenances.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the tools from your development experience.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
Monitor all your essential tools
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
FAQ
- Is Box down?
- Box seems to be up and running. We're updating the status regularly.
- I'm having issues with Box, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Box is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Box has issues.
- Why should I subscribe to IsDown?
- We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.