Box Status

Resolved [Minor] Issues With Box Drive

We are investigating an issue that is intermittently impacting Box Drive. This may cause some customers to experience intermittent failures when logging in to Box Drive or when using the service to access or manage content. This behavior is isolated to Box Drive. Other services are still functioning as expected and can be utilized as an interim workaround. We will provide additional updates as they become available.

Resolved [Minor] Issue With Uploads, Downloads and API

We are currently investigating an issue where customers may experience errors when attempting to Upload, Download, or use the Box API. We will provide additional information as it becomes available.

Resolved [Critical] Server errors to Events API and failure to Admin Reports

We are currently seeing failure in generating Admin Reports and server errors to the Events API. We will provide an update in one hour or at next status change.

Resolved [Major] Delay in generating Admin Reports and latency to the Events API endpoint

We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console and delay to the Admin Events API endpoint. We will provide more information as soon as it is available.

Resolved [Blocker] Issue with API

As of 6:00 PM PST, users may be experiencing issues with Content API endpoints. We are actively investigating the issue to remediate.

Resolved [Blocker] Box Notes inbox unavailable

Starting from 12:15AM PST, Users would be experiencing an increase of failed loadings for the Box Notes inbox. We have identified the issue and are working to remediate. More information to come.

Resolved [Major] Delay in generating Admin Reports

We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console and the Admin Events API endpoint. We will provide more information as soon as it is available.

Resolved [Critical] Issues with Accessing Content, Logins, Public API, Uploads, and Downloads

We are currently investigating this issue.

Resolved [Major] Delay in generating Admin Reports

We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console. We are currently seeing a one and a half hour delay in generating Admin reports. We will provide more information as soon as it is available.

Resolved [Major] Issue with Admin Events API

We have identified an issue affecting the Admin Events API endpoint and are actively taking steps to remediate at this time. Some users may experience delayed event notifications. We will provide more information as soon as it is available.