Outage in Branch

Intermittent New User Creation and Scheduled Reports Errors

Resolved Minor

April 05, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineers have identified an issue which is impacting creating new users, forgot password functionality, and sending scheduled reports. We are currently investigating.

Components affected

Branch Dashboard

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/05/2023 11:21PM

Our Engineers have identified the root cause of the intermittent issues and it should now be resolved. We will continue to monitor.

IDENTIFIED about 1 year ago - at 04/05/2023 07:08PM

Our engineers have identified an issue which is impacting creating new users, forgot password functionality, and sending scheduled reports. We are currently investigating.

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