Outage in Braze
Braze Support unavailable for some users
Resolved Minor
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Outage Details
Components affected
Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze DashboardLatest Updates ( sorted recent to last )
This incident has been resolved.
All users are now able to access the Braze Support Page and raise tickets.
The issue has been identified and we are currently implementing a fix.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Braze is aware of an issue causing some users to be unable to access the Braze Support page through the "Get Help" drop down menu in the dashboard to raise support tickets.
We are actively investigating the issue.
In the meantime, users can raise a ticket and reach out to Braze Support by emailing: support@braze.com.
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