Outage in Braze

US02 Campaign & Canvas Save Timeout

Resolved Major
February 28, 2023 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is causing timeouts when attempting to save Campaigns and Canvases. Currently this is affecting customers on US02 cluster
Components affected
Braze Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/28/2023 08:03PM

This incident has been resolved.

MONITORING 3 months ago - at 02/28/2023 07:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/28/2023 07:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/28/2023 06:49PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/28/2023 06:48PM

We are currently investigating an issue that is causing timeouts when attempting to save Campaigns and Canvases. Currently this is affecting customers on US02 cluster

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