Outage in Braze

Support Services Outage

Resolved Major

April 05, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Due to an unexpected Salesforce outage, Braze is experiencing delays and disruptions in responses to Technical Support cases. We will provide an update once Salesforce is fully operational.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/05/2023 05:42AM

The Salesforce incident has been resolved and our Support services are back to operating normally.

INVESTIGATING about 1 year ago - at 04/05/2023 03:07AM

Due to an unexpected Salesforce outage, Braze is experiencing delays and disruptions in responses to Technical Support cases.

We will provide an update once Salesforce is fully operational.

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