Major · 2 months ago · lasted about 1 hour
We are currently investigating increased error rates on US01. This is impacting multiple components on US01
Minor · 7 months ago · lasted about 6 hours
Sparkpost, an Email Service Provider of Braze, is reporting intermittent slowness on their Events API (https://status.sparkpost.com/incidents/d9mspnc0z15p) for the US region. Braze is experiencing delays in processing email events of 1-2 hours (e.g. deliveries, clicks, opens) in all US Clusters. Emails are still being delivered as expected and are not impacted by this. This is affecting only the reporting of email events.
Minor · over 1 year ago · lasted 24 minutes
We've identified an issue with a subset of Databases, resulting in increased latency in Data Processing and Message Sending for some customers on US01. Our DBAs are actively working to resolve the issue.
Minor · over 1 year ago · lasted 8 minutes
We've identified an issue that is causing increased API error rates, Data Processing delays, and Message Sending delays across multiple clusters. Remediation steps are being taken and service is in the process of restoring, but still degraded.
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