Is Braze Data Processing Down? Braze Data Processing status is operational

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Stats for Braze Data Processing official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

68 days

Users reports for Braze Data Processing in the last 12 hours

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Stay on top of Braze Data Processing's current and past outages

Braze Data Processing outages in the last 30 days per day

Major · 2 months ago · lasted about 1 hour

US01 Increased API Errors

We are currently investigating increased error rates on US01. This is impacting multiple components on US01

Minor · 7 months ago · lasted about 6 hours

US Email Events Delay

Sparkpost, an Email Service Provider of Braze, is reporting intermittent slowness on their Events API ( for the US region. Braze is experiencing delays in processing email events of 1-2 hours (e.g. deliveries, clicks, opens) in all US Clusters. Emails are still being delivered as expected and are not impacted by this. This is affecting only the reporting of email events.

Minor · over 1 year ago · lasted 24 minutes

Increased Job Processing latency in US01

We've identified an issue with a subset of Databases, resulting in increased latency in Data Processing and Message Sending for some customers on US01. Our DBAs are actively working to resolve the issue.

Minor · over 1 year ago · lasted 8 minutes

Issue affecting APIs, Data Processing, and Message Sending

We've identified an issue that is causing increased API error rates, Data Processing delays, and Message Sending delays across multiple clusters. Remediation steps are being taken and service is in the process of restoring, but still degraded.

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Frequently Asked Questions

Is Braze Data Processing down right now? What is Braze current status?
Braze seems to be up and running. We've updated the status about 1 month ago.
Was Braze Data Processing down today?
Braze is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Braze, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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