IsDown continuously monitor the official Brightly Software status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Brightly Software outages.
Number of Outages
3
Average Downtime
874 mins
Total Downtime
1749 mins
Since last incident
2 days
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Minor · started 22 days ago
Higher than Normal Support Response Times
Please be aware that Brightly Support is experiencing higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links: SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
Minor · 1 day ago · lasted 1 day
Our team is currently investigating an issue with work order generation from PM schedules. Please note that these work orders will automatically generate once we resolve this issue. We apologize for the inconvenience and will continue to provide updates on this page.
Minor · 3 days ago · lasted about 1 hour
Our team is currently investigating an issue with running reports in our SchoolDude applications. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.
Minor · about 1 month ago · lasted 17 days
Our team is currently investigating latency within TheWorxHub application. This is our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.
Minor · about 1 month ago · lasted about 3 hours
Our team is currently investigating an issue preventing access to our SchoolDude applications. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Major · about 1 month ago · lasted about 8 hours
Our team is currently investigating an issue preventing access to all SchoolDude applications. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Minor · about 1 month ago · lasted 3 days
We are currently experiencing an issue with our room bookings calendar not loading properly. Our team is investigating the issue and working to resolve it as soon as possible
Minor · about 2 months ago · lasted about 24 hours
Our team is currently investigating latency within TheWorxHub application. This is our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.
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