0 incidents in the last 7 days
0 incidents in the last 30 days
Last known issue was about 1 month ago
Resolved Shopify/BigCommerce Orders Intermittently Not Downloading
We have identified and are currently investigating an intermittent issue where Shopify, BigCommerce and Magento orders are not downloading into Brightpearl. In addition, the single order import tool is unable to complete successful imports. We will provide additional updates as they become available. Thank you for your ongoing patience.
Resolved Brightpearl Account Unavailable
We are aware of an issue preventing access to Brightpearl accounts in the EUW region and are currently investigating.
Resolved Slowness & Timeouts
We are currently investigating this issue.
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