Is Brightpearl Down? Brightpearl status is operational

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Stats for Brightpearl official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

241 days

Users reports for Brightpearl in the last 12 hours

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Stay on top of Brightpearl's current and past outages

Brightpearl outages in the last 30 days per day

Minor · 8 months ago · lasted about 4 hours

Slow loading and allocation times

We are aware of an issue which is causing slow page loading times and order allocations for some customers. This is currently being investigated.

Minor · 8 months ago · lasted about 3 hours

Slow Loading Times

There are several US regional accounts experiencing slow loading times when navigating in Brightpearl. We apologize for any inconvenience this has on your current workflow and appreciate your patience as we investigate this issue further.

Minor · 9 months ago · lasted about 24 hours

Delay in Shopify orders downloading into Brightpearl

We are currently seeing a 30 minute to 1 hour delay in Shopify orders downloading into Brightpearl. Orders are eventually coming in, but delayed. We are investigating the cause now and will update here when we have identified the source of the issue and begin a fix.

Minor · 9 months ago · lasted about 5 hours

Channel Alerts page failing to load

Channel Alerts are failing to load at the moment. When attempting to load these pages, you will see a white screen appear and the alerts will not load. We have identified an error in our logs across all accounts experiencing this, and are actively working to solve this issue. We will update here when we have further information, and apologize for any inconvenience this may cause.

Minor · 11 months ago · lasted about 3 hours

Slow performance

We are currently investigating reports of slow performance while navigating the site

Minor · 11 months ago · lasted about 23 hours

Amazon Order Issue

We are currently investigating a degradation of service in regards to Amazon order processing within Brightpearl. We will update you with additional information as soon as it becomes available to us.

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Frequently Asked Questions

Is Brightpearl down right now? What is Brightpearl current status?
Brightpearl seems to be up and running. We've updated the status 5 months ago.
Was Brightpearl down today?
Brightpearl is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Brightpearl, but the status is OK. What's going on?
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  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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