Outage in Brightpearl

Slowness & Timeouts

Resolved Minor

May 23, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

A number of accounts are reporting slowness and timeouts when navigating the UI. We are currently investigating and will update once we have more information.

Components affected

Brightpearl EUW Server Brightpearl User Interface (UI)

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/23/2022 12:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 05/23/2022 10:18AM

A number of accounts are reporting slowness and timeouts when navigating the UI.

We are currently investigating and will update once we have more information.

Latest Brightpearl outages

Slow loading and allocation times - about 1 year ago

Slow Loading Times - about 1 year ago

Delay in Shopify orders downloading into Brightpearl - over 1 year ago

Channel Alerts page failing to load - over 1 year ago

Slow performance - over 1 year ago

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