Outage in Brightpearl

Slowness when navigating Brightpearl

Resolved Minor

May 30, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

A number of accounts are reporting slowness when navigating the UI. We are currently investigating and will update once we have more information.

Components affected

Brightpearl User Interface (UI)

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/30/2022 09:39AM

A fix has been implemented which seems to have restored service.

We're continuing to monitor before resolving the incident.

IDENTIFIED almost 2 years ago - at 05/30/2022 09:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/30/2022 08:51AM

A number of accounts are reporting slowness when navigating the UI.

We are currently investigating and will update once we have more information.

Latest Brightpearl outages

Slow loading and allocation times - about 1 year ago

Slow Loading Times - about 1 year ago

Delay in Shopify orders downloading into Brightpearl - over 1 year ago

Channel Alerts page failing to load - over 1 year ago

Slow performance - over 1 year ago

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