Outage in Brightpearl

Slow loading and allocation times

Resolved Minor

February 01, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of an issue which is causing slow page loading times and order allocations for some customers. This is currently being investigated.

Components affected

Brightpearl EUW Server

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/01/2023 03:26PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/01/2023 01:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/01/2023 11:39AM

We are aware of an issue which is causing slow page loading times and order allocations for some customers. This is currently being investigated.

Latest Brightpearl outages

Slow Loading Times - about 1 year ago

Delay in Shopify orders downloading into Brightpearl - over 1 year ago

Channel Alerts page failing to load - over 1 year ago

Slow performance - over 1 year ago

Amazon Order Issue - over 1 year ago

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