Outage in Buffer

[Publishing] Issues with Publishing Instagram Video

Resolved Minor
March 31, 2022 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We're currently seeing an increase in the number of video posts for Instagram encountering issues when trying to publish. This appears to be impacting all users of the API and the issue has been reported to Facebook. We're keeping an eye on the status and will update this page as more information comes available.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/01/2022 03:13PM

Earlier today, Facebook marked its Status for this issue as "Resolved." This came after a period of recovery for their Publishing API. While the issue is now considered resolved by Facebook, we haven't seen the error rate for these updates fully return to what it was prior to the start of the issue.

As such, we're not fully comfortable marking this issue as resolved just yet and will continue to monitor the error from our side.

IDENTIFIED about 2 years ago - at 03/31/2022 08:41PM

We're continuing to monitor the situation involving the publishing of videos on Instagram. Facebook has acknowledged the issue and it has been added to their Status page here: https://status.fb.com/graph-api.

Thanks so much for bearing with us through this one. We're hopeful that Facebook will be able to get this one sorted soon.

IDENTIFIED about 2 years ago - at 03/31/2022 12:49PM

We're currently seeing an increase in the number of video posts for Instagram encountering issues when trying to publish. This appears to be impacting all users of the API and the issue has been reported to Facebook. We're keeping an eye on the status and will update this page as more information comes available.

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