Is Builder Prime Down?

Builder Prime status is operational

Monitor Builder Prime and all your critical third-party official status pages in one place - Learn more

Never miss outages in Builder Prime again

IsDown continuously monitor the official Builder Prime status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Builder Prime outages.

Stats for Builder Prime outages in the last 30 days

Number of Outages


Average Downtime

153 mins

Total Downtime

153 mins

Since last incident

2 days

Users reports for Builder Prime in the last 12 hours

Need to monitor Builder Prime outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Builder Prime, and never miss an outage again.

Get access to historical data and Builder Prime's lastest outages

Minor · 2 days ago · lasted about 3 hours

Issue with icons libary loading in the app

Our 3rd party icons libary is currently having issues loading, which may impact some functionality in Builder Prime. We are closely monitoring and planning for contingencies should the outage be prolonged. The root incident can be found and tracked here:

Minor · 3 months ago · lasted about 1 hour

Reports of SMS message failures to T-Mobile handsets

We have received reports that some 10DLC SMS messages are not reaching T-Mobile network handsets. This appears to be a global issue with the T-Mobile network. We are also seeing some reports that messaging has returned to normal with T-Mobile, but we are keeping an eye on it.

Minor · 3 months ago · lasted about 4 hours

Monitoring issue with email service provider - Intermittent delays

We're currently experiencing Issues with our email service provider. Some emails are delayed in sending.

Minor · 6 months ago · lasted about 2 hours

Latency with TSYS gateway causing some credit card transactions to fail

The TSYS gateway is currently experiencing some intermittent latency and causing some credit card transactions to fail. Most of them are going through fine, but some are failing intermittently. If you notice it is failing with an error message, please wait for some time and try again. This has a global impact and we are monitoring the status here: This does not impact ACH.

Minor · started 7 months ago

System Slowness

The app is currently experiencing slowness. We are working on the issue and will update soon.

Minor · started 7 months ago

System Slowness

We are currently investigating system slowness issues.

Sign up to see more details and history of Builder Prime outages.

Minor · started 8 months ago

Slowness in Builder Prime app

We are currently experiencing some performance issues. We are investigating and will update again shortly.

Minor · started 8 months ago

Intermittent Email Issues

Our email provider is experiencing intermittent issues with sending emails. If you receive an error when sending, please try again as the issues are intermittent. This does not impact emails sent using the Gmail integration. We are closely monitoring the situation with our provider.

Monitor Builder Prime and all its components

Get notified only when an outage impacts a certain component.

Get Builder Prime outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

Need to monitor Builder Prime outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Builder Prime, and never miss an outage again.

Frequently Asked Questions

Is Builder Prime down right now? What is Builder Prime current status?
Builder Prime seems to be up and running. We've updated the status 2 minutes ago.
Was Builder Prime down today?
Builder Prime is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Builder Prime, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Builder Prime and need support?
Builder Prime outage? How can I monitor Builder Prime?
Why use IsDown instead of Builder Prime status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available