Easily monitor Builder Prime and all your third-party status pages
Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Major November 13, 2023 · lasted 42 minutes
App is currently experiencing widespread slowness
We are working to resolve this ASAP
More details & updatesMinor November 01, 2023 · lasted about 1 hour
Electronic Payment API is currently experiencing a temporary service disruption and payments may not be processed. The issue is being investigated by the development teams and we are working to res...
More details & updatesMajor September 28, 2023 · lasted about 2 hours
Industry wide SMS issues are impacting messaging in Builder Prime
We are monitoring the situation closely with our partners and will post all updates here.
More details & updatesMinor August 03, 2023 · lasted 21 minutes
Issue processing credit card and ACH payments
We're seeing elevated error rates processing credit cards and ACH payments in Builder Prime. We're in touch with our service provider and will provide an update shortly.
More details & updates
We have registered 35 issues and outages in Builder Prime since we started monitoring on November 29, 2022.
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Major July 05, 2023 · lasted 25 minutes
Credit Card and ACH Payments Failing
Credit card and ACH payments are currently failing to process in Builder Prime. We are urgently investigating this issue and will provide another update soon.
More details & updatesMajor June 30, 2023 · lasted 30 minutes
Image and PDF Rendering not working for newly uploaded images and PDFs
Since this is impacting the ability to generate the PDF renders, it is also preventing those PDFs from being sent for esignature. Images uploaded or created more than about 30 minutes ago should b...
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
2 issues
Last incident
16 days ago
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