IsDown continuously monitor the official Builder Prime status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Builder Prime outages.
Number of Outages
1
Average Downtime
153 mins
Total Downtime
153 mins
Since last incident
2 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Builder Prime, and never miss an outage again.
Minor · 2 days ago · lasted about 3 hours
Our 3rd party icons libary is currently having issues loading, which may impact some functionality in Builder Prime. We are closely monitoring and planning for contingencies should the outage be prolonged. The root incident can be found and tracked here: https://status.fortawesome.com/
Minor · 3 months ago · lasted about 1 hour
We have received reports that some 10DLC SMS messages are not reaching T-Mobile network handsets. This appears to be a global issue with the T-Mobile network. We are also seeing some reports that messaging has returned to normal with T-Mobile, but we are keeping an eye on it.
Minor · 3 months ago · lasted about 4 hours
We're currently experiencing Issues with our email service provider. Some emails are delayed in sending.
Minor · 6 months ago · lasted about 2 hours
The TSYS gateway is currently experiencing some intermittent latency and causing some credit card transactions to fail. Most of them are going through fine, but some are failing intermittently. If you notice it is failing with an error message, please wait for some time and try again. This has a global impact and we are monitoring the status here: https://status.transactiongateway.com/ This does not impact ACH.
Minor · started 7 months ago
The app is currently experiencing slowness. We are working on the issue and will update soon.
Minor · started 7 months ago
We are currently investigating system slowness issues.
Minor · started 8 months ago
We are currently experiencing some performance issues. We are investigating and will update again shortly.
Minor · started 8 months ago
Our email provider is experiencing intermittent issues with sending emails. If you receive an error when sending, please try again as the issues are intermittent. This does not impact emails sent using the Gmail integration. We are closely monitoring the situation with our provider.
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