Major November 13, 2023 · lasted 42 minutes
We are working to resolve this ASAPMore details & updates
Minor November 01, 2023 · lasted about 1 hour
Electronic Payment API is currently experiencing a temporary service disruption and payments may not be processed. The issue is being investigated by the development teams and we are working to res...More details & updates
Major September 28, 2023 · lasted about 2 hours
We are monitoring the situation closely with our partners and will post all updates here.More details & updates
Minor August 03, 2023 · lasted 21 minutes
We're seeing elevated error rates processing credit cards and ACH payments in Builder Prime. We're in touch with our service provider and will provide an update shortly.More details & updates
We have registered 35 issues and outages in Builder Prime since we started monitoring on November 29, 2022.
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Major July 05, 2023 · lasted 25 minutes
Credit card and ACH payments are currently failing to process in Builder Prime. We are urgently investigating this issue and will provide another update soon.More details & updates
Major June 30, 2023 · lasted 30 minutes
Since this is impacting the ability to generate the PDF renders, it is also preventing those PDFs from being sent for esignature. Images uploaded or created more than about 30 minutes ago should b...More details & updates
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Number of Incidents
16 days ago
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