Is Builder Prime Down? What is the current status?

Builder Prime status is operational
Builder Prime not working for you?

Easily monitor Builder Prime and all your third-party status pages

Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.
Start Free Trial

Latest Builder Prime outages, issues and problems

Major November 13, 2023 · lasted 42 minutes

App is currently experiencing widespread slowness

We are working to resolve this ASAP

More details & updates

Minor November 01, 2023 · lasted about 1 hour

Builder Prime Payments Outage

Electronic Payment API is currently experiencing a temporary service disruption and payments may not be processed. The issue is being investigated by the development teams and we are working to res...

More details & updates

Major September 28, 2023 · lasted about 2 hours

Industry wide SMS issues are impacting messaging in Builder Prime

We are monitoring the situation closely with our partners and will post all updates here.

More details & updates

Minor August 03, 2023 · lasted 21 minutes

Issue processing credit card and ACH payments

We're seeing elevated error rates processing credit cards and ACH payments in Builder Prime. We're in touch with our service provider and will provide an update shortly.

More details & updates

We have registered 35 issues and outages in Builder Prime since we started monitoring on November 29, 2022.
Sign Up and check historical data

Major July 05, 2023 · lasted 25 minutes

Credit Card and ACH Payments Failing

Credit card and ACH payments are currently failing to process in Builder Prime. We are urgently investigating this issue and will provide another update soon.

More details & updates

Major June 30, 2023 · lasted 30 minutes

Image and PDF Rendering not working for newly uploaded images and PDFs

Since this is impacting the ability to generate the PDF renders, it is also preventing those PDFs from being sent for esignature. Images uploaded or created more than about 30 minutes ago should b...

More details & updates

Easily monitor Builder Prime and all your third-party status pages

Stay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.

Users reports for Builder Prime in the last 12 hours

Builder Prime outages or issues in the last 30 days

Oct 31, 2023
No Outages
Nov 01, 2023
1 outage
Nov 02, 2023
No Outages
Nov 03, 2023
No Outages
Nov 04, 2023
No Outages
Nov 05, 2023
No Outages
Nov 06, 2023
No Outages
Nov 07, 2023
No Outages
Nov 08, 2023
No Outages
Nov 09, 2023
No Outages
Nov 10, 2023
No Outages
Nov 11, 2023
No Outages
Nov 12, 2023
No Outages
Nov 13, 2023
1 outage
Nov 14, 2023
No Outages
Nov 15, 2023
No Outages
Nov 16, 2023
No Outages
Nov 17, 2023
No Outages
Nov 18, 2023
No Outages
Nov 19, 2023
No Outages
Nov 20, 2023
No Outages
Nov 21, 2023
No Outages
Nov 22, 2023
No Outages
Nov 23, 2023
No Outages
Nov 24, 2023
No Outages
Nov 25, 2023
No Outages
Nov 26, 2023
No Outages
Nov 27, 2023
No Outages
Nov 28, 2023
No Outages
Nov 29, 2023
No Outages

Stats for Builder Prime issues in the last 30 days

Number of Incidents

2 issues

Last incident

16 days ago

Monitor Builder Prime and all its components

With IsDown, you can prevent alert overload. Monitor only the services or components that affect you.

Check Builder Prime components, services, or regions current status in real-time

Get Builder Prime outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

For companies that rely on cloud services

SaaS rules the world! and all teams depend on them for the most productive work. IsDown helps you oversee all your cloud services, so you can focus on what matters.

IT Teams / Support Teams

  • One place to monitor everything
  • Reduce alert fatigue
  • Reduce the number of support tickets
  • Integrate with your existing tools

Agencies / MSPs

  • Monitor all your clients infra
  • Prevent client downtime
  • Improve client communication
  • Always a step ahead of the client


  • Reduce support tickets
  • Monitor everything in one place
  • Enhance communication with students
  • Real-time Status Page

Get Started Free

Everything you need to monitor all your services

Identify internal and external outages impacting your business with our proactive cloud service management

Centralized dashboard

Keeping track of all your critical services (internal and external) from a single centralized dashboard makes incident management and tracking easier than ever.

Multiple dashboards and status pages

Create separate dashboards for different teams, clients, or projects, and monitor only the services used by each one. You can also make your dashboard public and share it as a status page.

Integration with popular tools

IsDown supports integration with various communication and productivity tools such as Slack, Google Chat, Email, Discord, PagerDuty, Microsoft Teams, and Zapier.

Instant alerts

Receive instant notifications when an outage is detected, enabling your team to identify, respond promptly, and resolve issues.

Customizable notifications

Filter notifications by service components to reduce notification clutter. allowing you to receive notifications only when specific components are affected.

Scheduled maintenance tracking

Avoid unexpected downtime by staying up-to-date on planned maintenance for your monitored services.

Historical data access

Gain insights from historical cloud performance analytics for all your services, helping you make informed decisions about your service dependencies.

Customizable status pages

Create a custom status page for your services and share them with your team and clients. Customize the look and feel, or make it private and share it with just your team.

Get Started Free

Frequently Asked Questions

Is Builder Prime down right now? What is Builder Prime current status?
Builder Prime seems to be up and running. We've updated the status 16 minutes ago.
Was Builder Prime down today?
Builder Prime is up and running now. In the last 24 hours there was 0 outages.
When was the last Builder Prime outage?
Builder Prime last outage was on November 13, 2023 with the title "App is currently experiencing widespread slowness"
Builder Prime not working for you? Having issues and need support?
How can I monitor Builder Prime outages?
Why use IsDown instead of Builder Prime status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Latest Articles from our Blog

See all the blog articles

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?