Outage in Builder Prime

Reports of SMS message failures to T-Mobile handsets

Resolved Minor
March 15, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received reports that some 10DLC SMS messages are not reaching T-Mobile network handsets. This appears to be a global issue with the T-Mobile network. We are also seeing some reports that messaging has returned to normal with T-Mobile, but we are keeping an eye on it.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/15/2023 05:29PM

We've received reports that message delivery to T-Mobile handsets has been resolved and our testing indicates the same. Please reach out and let us know if you continue to see any unexpected issues with regards to SMS message delivery.

MONITORING about 1 year ago - at 03/15/2023 04:45PM

We have received reports that some 10DLC SMS messages are not reaching T-Mobile network handsets. This appears to be a global issue with the T-Mobile network. We are also seeing some reports that messaging has returned to normal with T-Mobile, but we are keeping an eye on it.

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