Outage in Built Technologies

Auto-Logout Issues for Some Builders and Borrowers

Resolved Minor

October 19, 2022 - Started over 1 year ago - Lasted 33 minutes
Official incident page

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Outage Details

We have been made aware that some Borrower and Builder users are experiencing issues with their login experience into the Built platform to request draws and inspections at this time. This is not impacting all Borrowers and Builders and there is no Lender login impact. Our team is actively working to identify the root cause and restore services.

Components affected

Built Technologies Authentication and User Management

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/19/2022 03:53PM

A fix has been implemented for this issue, and we are now monitoring the results.

IDENTIFIED over 1 year ago - at 10/19/2022 03:50PM

We have identified a fix for this issue, and we expect resolution within the next 15 minutes. We will provide another update once the fix is released.

INVESTIGATING over 1 year ago - at 10/19/2022 03:35PM

We have been made aware that some Borrower and Builder users are experiencing issues with their login experience into the Built platform to request draws and inspections at this time. This is not impacting all Borrowers and Builders and there is no Lender login impact.

Our team is actively working to identify the root cause and restore services.

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