Outage in Built Technologies

Errors Accessing Built Projects

Resolved Minor

November 30, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue which affects some users' ability to access projects within Built. Our team is currently investigating the issue and will provide updates as we learn more.

Components affected

Built Technologies Authentication and User Management Built Technologies Accounting and Draw Processing Built Technologies Inspection and Progress Reporting Built Technologies Client Data Integrations Built Technologies Insights Reporting Built Technologies Notifications Built Technologies Partner Service Integrations Built Technologies Project Administration Built Technologies Built Marketplace Integrations Built Technologies Mobile Applications

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/30/2022 06:13PM

Built is again fully operational and users' inability to access Built projects has been fully restored.

We appreciate your patience as we worked to quickly resolve this issue and will continue to monitor for any additional impacts. Please contact Built support if you continue to experience issues!

https://getbuilt.com/contact-support/

MONITORING over 1 year ago - at 11/30/2022 06:00PM

A solution has been implemented and users' ability to access projects within Built is noticeably improving. We will continue to monitor for any additional impacts.

IDENTIFIED over 1 year ago - at 11/30/2022 05:54PM

We have identified the issue affecting users’ ability to access Built projects. We are currently remediating the root cause and will continue to provide updates as things progress.

INVESTIGATING over 1 year ago - at 11/30/2022 05:30PM

We are aware of an issue which affects some users' ability to access projects within Built. Our team is currently investigating the issue and will provide updates as we learn more.

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