Outage in Butler

Degraded performance while extracting documents

Resolved Minor

March 07, 2022 - Started about 2 years ago
Official incident page

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Outage Details

We are seeing degraded performance from one of our Cloud Providers. This is causing some documents to take 2-10 minutes to process. We are actively working with them to root cause and resolve this issue.

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/08/2022 06:11PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/07/2022 10:58PM

The degraded performance is no longer actively occurring, but we are still working with the Cloud Provider on the root cause, and closely monitoring performance in the meantime.

IDENTIFIED about 2 years ago - at 03/07/2022 07:05PM

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