Outage in CallRail

Reports of MMS Delivery Failures to Some Carriers

Resolved Minor

May 05, 2023 - Started 12 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We're monitoring reports by a vendor of MMS delivery failures when sending messages to multiple networks in the U.S. over subset of long codes. We'll update as more information becomes available.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/05/2023 09:54PM

We are observing successful MMS delivery across all networks, and our vendor has resolved their incident.

MONITORING 12 months ago - at 05/05/2023 07:32PM

The vendor has implemented a fix for MMS delivery for the affected subset of long codes. We will continue to monitor the situation.

INVESTIGATING 12 months ago - at 05/05/2023 03:48PM

We're monitoring reports by a vendor of MMS delivery failures when sending messages to multiple networks in the U.S. over subset of long codes. We'll update as more information becomes available.

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