Outage in CallTower

Verizon Circuits Down due to a Verizon Scheduled Maintenance

Resolved Major

November 09, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

CallTower has identified an issue with Verizon Circuits down. CallTower is working with Verizon on restoring service. CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 60 minutes, unless identified otherwise.

Components affected

CallTower Cisco Voice

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/09/2022 01:04PM

CallTower has confirmed that all related circuits to the Verizon Maintenance are back up. CallTower will be closing this master case and all associated cases.

MONITORING over 1 year ago - at 11/09/2022 09:46AM

CallTower has been notified by Verizon that these circuits are down due to a scheduled maintenance which is set to be completed by Wednesday 11/9 at 6:00 AM MST. CallTower will validate at that time to confirm all circuits have restored.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately at 6:00 AM MST.

IDENTIFIED over 1 year ago - at 11/09/2022 08:27AM

CallTower has identified an issue with Verizon Circuits down. CallTower is working with Verizon on restoring service.

CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 60 minutes, unless identified otherwise.

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