Resolved Problems editing and sending regular campaigns
We are currently seeing errors when attempting to edit and send regular campaigns. Our engineering team are aware of the problem and working to resolve this as soon as possible.
Resolved Email builder errors
Some customers may be seeing errors while editing emails in the email builder. We are working to resolve this as soon as we can. Thanks for your patience.
Resolved Campaign Content/Creation Issue
The issue has been identified and a fix is being implemented.
Resolved Some customer payments are failing
Some of our customer payments are failing with the "Declined" message. We've taken our payment processing offline. This means customers that have a card saved should be able to continue sending and we'll process the payments once the payment processor is back online. We'll continue to investigate and will update with more details when they are available.
Resolved Problems accessing our main website at campaignmonitor.com
It's not possible to access our main campaignmonitor.com website at this time, our team are working on fixing this now. It's still possible to login to your account without any issues, if you don't know your account URL, you can use https://login.createsend.com/l to login. It's also possible to access our https://help.campaignmonitor.com support site without any problems.
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