Outage in CaptivateIQ

Long processing times

Resolved Minor

May 12, 2023 - Started 11 months ago - Lasted 37 minutes
Official incident page

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Outage Details

We’re currently experiencing longer than normal processing times for some tasks running in CaptivateIQ. We’re actively working on this issue.

Components affected

CaptivateIQ Application

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/12/2023 07:42PM

We've resolved the issue with long running processing times.

INVESTIGATING 11 months ago - at 05/12/2023 07:12PM

We’re currently experiencing longer than normal processing times for some tasks running in CaptivateIQ. We’re actively working on this issue.

Latest CaptivateIQ outages

Email sending delay - about 1 month ago

Duplicate records in data worksheets - about 1 month ago

Some records not showing up in worksheets - about 1 month ago

Degraded Performance in Application - 3 months ago

Degraded Performance in Payout Processing - 3 months ago

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