Is Carbonite Down?

Carbonite status is operational

Are you having problems?

Users are not reporting problems in Carbonite

Never miss outages in Carbonite and any third-party dependency

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Carbonite problems reported by users

This chart provides user-reported problems for Carbonite in the last 12 hours. It's a collection of user reports from different sources.

Latest Carbonite Outages

We continuously monitor the official Carbonite status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Carbonite outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
121 Days since last incident

Major Resolved · 4 months ago · lasted about 1 hour

Unexpected outage

red-us.mysecuredatavault.com is currently offline.  Your dashboard is inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Minor Resolved · 5 months ago · lasted about 6 hours

Partial Outage for Carbonite Server Backup

We are currently experiencing a service outage which may impact some of your Server Backup services, such as backups, restores, and replication on the following vaults: ash-vlt-005 ash-vlt-008 ash-vlt-065 ash-vlt-078 ash-vlt-084 ash-vlt-091 ash-vlt-093 ash-vlt-094 ash-ors-015 ash-ors-022 The incident is currently under investigation.

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Minor Resolved · 5 months ago · lasted less than a minute

Unexpected outage for Red-US(dashboard only)

The Red-US dashboard is currently offline.  While your dashboard is inaccessible at this time, backups and previously running restores will continue without issue. Our Operations team is currently investigating the cause of the issue and working towards resolution.

Minor Resolved · 8 months ago · lasted less than a minute

Partial Outage for Carbonite Server Backup

We are currently experiencing a service outage which may impact some of your Server Backup services, such as backups, restores, and replication on: ASH-VLT-002, ASH-VLT-003, ASH-VLT-004, ASH-VLT-009, ASH-VLT-012, ASH-VLT-014, ASH-VLT-018, ASH-VLT-019, ASH-VLT-022, ASH-VLT-023, ASH-VLT-025, and ASH-VLT-026 The incident is currently under investigation.

Minor Resolved · over 1 year ago · lasted 5 months

Carbonite Backup for M365 - Degraded Performance

The Backup for M365 service is currently experiencing degraded performance.  Our team is investigating and working on a speedy resolution.

Minor Resolved · over 1 year ago · lasted 5 months

[Partial Outage for Carbonite Server Backup

We are currently experiencing a service outage which may impact all of your Server Backup services, such as backups, restores, and replication on BRK-VLT-007. The incident is currently under investigation.

Minor Resolved · over 1 year ago · lasted 8 months

Partial Outage for Carbonite Recover

We are currently experiencing a service outage which may impact some of your Recover services, such as replication, failover and failback in the NA region, as well as responsiveness in the Recover UI. The incident is currently under investigation.

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Frequently Asked Questions

Is Carbonite down right now? What is Carbonite current status?
Carbonite seems to be up and running. We've updated the status 3 minutes ago.
Was Carbonite down today?
Carbonite is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Carbonite, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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