Catalytic status

Everything seems OK

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Catalytic Latest Incidents

Resolved Batch instances are not consistently starting

We have identified an issue with our `Start an instance for each row` actions, where they are not consistently beginning all of their subprocesses. We have taken corrective action and are closely monitoring. We apologize for the inconvenience and will provide an update once fully resolved.

about 2 months ago Official incident report

Resolved Batch instances are not always marked as complete

We are investigating an issue where our `Start an instance for each row` actions are not always completing. The sub-instances are beginning, but the actual action task is failing to be marked as `complete`. If you are experiencing this issue, you can safely `Force complete` the action task in your task detail screen. We will post updates as we identify what is causing this issue. We apologize for any inconvenience.

Resolved Cloud service provider interruption

Our cloud service provider experienced a networking issue across their services this afternoon that might have impacted workflows that were running during that time. The timeline for the interruption is as follows: - 2:15pm CST - Our cloud service provider started experiencing networking issues. - 3:00pm CST - Our team confirmed the issue was related to a networking disruption between services. - 3:40pm CST - Our team completed putting mitigations in place to resolve the networking issues. During this time, actions might have encountered fix tasks and batch runs might have not been started successfully. Fix tasks generated during the outage can safely be retried. If you have any questions, please contact [email protected] We apologize for the inconvenience.

Catalytic Scheduled Maintenances

Scheduled Database Maintenance - Production Environment

We will be performing database maintenance on Friday, December 3rd at 7PM Central Time in our production environment. We expect this work to be complete by 11PM Central Time. During this maintenance, the production environment will be in read-only mode. In read only mode new instances will be queued, actions and scheduled triggers won't execute, and fields can't be changed. Once the maintenance is complete, queued instances will start and actions and scheduled triggers will resume execution.

from 12/04/2021 01:00AM UTC until 12/04/2021 05:00AM UTC Official maintenance report

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FAQ

Is Catalytic down?
Catalytic seems to be up and running. We're updating the status regularly.
I'm having issues with Catalytic, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Catalytic is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Catalytic has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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How can I pay for a subscription?
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Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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