Catchpoint

Catchpoint Status

Official source
Everything seems OK

Catchpoint had 2 problems in the last month.

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Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 3 days ago

Latest Incidents

Last 30 days

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Resolved Critical – Portal login issue

We’re actively investigating a login issue to the Catchpoint Portal, more updates to come. Please contact us at [email protected] if you have any questions.

Resolved UltraDNS (Neustar) North America outage

We’re monitoring an UltraDNS (Neustar) outage in North America, some of your test results might be impacted by this outage, for more information please go to the Neustar status page below. https://www.home.neustar/ultradns-status This is not a Catchpoint issue, this is informational only. Please contact us at [email protected] if you have any questions. Thanks.

Resolved Test-run issue for a subset of U.S.nodes identified and resolved

We have identified and resolved an issue which impacted the total number of test-runs for a subset of U.S. nodes from approximately 06:30 AM ET to 7:30 AM EST. We’re investigating the situation and will post updates here as we know more on the full impact of the issue. We apologize for the inconveniences, please contact us at [email protected] if you have any questions.

about 2 months ago Official incident report

Resolved Chrome test issue

We have identified a defect that was introduced by the Angel agent release to a subset of our Backbone nodes, the issue is isolated to Chrome tests with header overrides and page URLs that have redirect chains, we’re working on a hot fix and will deploy it in a short time. We apologize for this inconvenience, please contact us at [email protected] if you have any questions.

Resolved Portal Issues

We are aware of issues with accessing the Portal, we are currently investigating.

Resolved Network issue with Zayo

We’re monitoring a network issue with Zayo, processing of test data from a few EU countries might have a small delay, we’re working with our providers to resolve the issue, please contact us at [email protected] if you have any questions.

Resolved Portal 500 Errors

We are aware of 500 errors when navigating to https://portal.catchpoint.com and are working on a fix. If you are impacted by this, please clear your cache and cookies for the past 24 hours.

Resolved Portal UI Changes

Catchpoint has rolled back some UI functionality deployed during the last release in order to resolve an issue. You may see minor UI issues with some of the recently deployed functionality. We will update with more information once the functionality is restored.

Resolved SSO issue impacting a subset of users

We’re investigating an SSO issue that might impact some users logging in to our portal. We apologize for the inconvenience caused. Please contact us at [email protected] if you have any questions.

Resolved Backbone node Ahmedabad, IN-Airtel unplanned maintenance

Catchpoint Backbone node Ahmedabad, IN-Airtel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

10 months ago Official incident report

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