Minor · 11 days ago · lasted about 6 hours
We are actively investigating an SSL issue that is impacting some Object tests on North America and South America backbone and cloud nodes for a subset of customers. We will continue to share updates as they become available. Please contact Support for any questions.
Minor · 12 days ago · lasted about 2 hours
We detected Portal unavailability impacting a subset of users in the India region on September 14 between 19:01 to 19:08 UTC due to a CDN issue in the area. The issue has since resolved and we are actively monitoring.
Major · 21 days ago · lasted 2 days
We’re investigating an intermittent data processing delay from our China nodes. We’ll post more updates here as they become available. Please contact us at email@example.com if you have any questions. Thanks.
Minor · 21 days ago · lasted about 23 hours
We are seeing intermittent issues with getting the test data from China nodes. We are actively investigating the issue.
Minor · about 1 month ago · lasted 3 days
Catchpoint Customers: Hurricane Hilary is expected to bring heavy rain and high winds to parts of Mexico, Southern California, and San Diego over the next 48 hours. While our monitoring infrastructure is designed for resilience, we will be monitoring any service degradation for tests run through node locations in these affected areas. Catchpoint will be proactively pausing any nodes the storm path to reduce false positives. Rest assured our 24/7 technical teams are actively monitoring and prepared to respond to any issues. We will continue providing updates here if any further service interruptions are expected. Please don't hesitate to reach out to firstname.lastname@example.org if you have any questions or concerns. We appreciate your patience as we weather the storm together. Stay safe! The Catchpoint Team
Minor · about 1 month ago · lasted about 1 hour
A few customers are experiencing issue in accessing Dashboard/Explorer. We are aware of the issue and actively investigating this.
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