Outage in Catchpoint Systems Node Page

London, UK - Level3 Node issues that may impact test results

Resolved Minor

June 08, 2023 - Started 11 months ago - Lasted 14 days
Official incident page

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Outage Details

We're currently investigating an issue on London, UK - Level3. If we determine there is impact on test results the node will be paused and status updated. All other data centers and services are unaffected. For any questions, please reach out to Catchpoint Support at support@catchpoint.com

Components affected

Catchpoint Systems Node Page Individual Node Maintenance

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/21/2023 05:05PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 06/19/2023 05:00PM

The node has been unpaused for further investigation. We are continuously working on the node to identify and resolve the issue.

INVESTIGATING 10 months ago - at 06/16/2023 09:43PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/16/2023 06:21PM

The node has been unpaused for further investigation. We are continuously working on the node to identify and resolve the issue.

INVESTIGATING 11 months ago - at 06/13/2023 08:27PM

We are pausing the node again for further investigation, we will keep you posted. We apologize for the inconvenience caused.

INVESTIGATING 11 months ago - at 06/12/2023 05:50PM

The node has been unpaused for further investigation.

INVESTIGATING 11 months ago - at 06/09/2023 12:01PM

We are pausing the node again for further investigation, we will keep you posted. We apologize for the inconvenience caused.

MONITORING 11 months ago - at 06/09/2023 09:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 06/09/2023 12:26AM

We are pausing the node again for further investigation, we will keep you posted. We apologise for the inconvenience.

MONITORING 11 months ago - at 06/08/2023 05:20PM

Earlier today we paused the node for further investigation and the node is back in production now. We apologize for the inconvenience caused.

INVESTIGATING 11 months ago - at 06/08/2023 04:57AM

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