This chart provides user-reported problems for Central 1 Cheque Processing in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Central 1 Cheque Processing status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Central 1 Cheque Processing outages.
Major Resolved · 21 days ago · lasted about 5 hours
Alert! - RESOLVED: Toronto Data Center Degraded Service | INC153997
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1
Minor Resolved · 6 months ago · lasted 40 minutes
Alert! - INC148526 - Branch and Corporate Capture Images not appearing on the Scanned Item List
Central 1 is investigating an issue where there is no image or data transferred to the application after cheques have been scanned. An update will be sent out at 2:30 p.m. PT (5:30 p.m. ET) or sooner if this issue is resolved. Central 1 - [email protected] - 1.888.889.7878, press 1
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Major Resolved · 8 months ago · lasted about 4 hours
Alert! - INC146386 – Several Central 1 Services Unavailable
Central 1 is aware that several services are unavailable affecting Online Banking, eTransfers, PaymentStream Direct... Technical teams are investigating with a high priority. We will provide an update by 8:30 am PT (11:30 am ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Major Resolved · 9 months ago · lasted about 4 hours
Alert! - Rogers Communications Network Outage
Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Minor Resolved · 11 months ago · lasted about 2 hours
Alert! - RESOLVED - INC142515 - Force Majeure Notification – Winnipeg Exchange Point
Pursuant to sections 3 and 4 of CPA Rule J7, please be advised that the Payments Canada President & CEO, upon recommendation from the SOC, has declared a Force Majeure for Paper Payment Items in the Winnipeg Regional Exchange Point due to inclement weather. Force Majeure procedures have been invoked in order to allow an extension of the return timeframe for those Paper Payment Items that members are unable to exchange or process. The time limitation for return for affected items has been extended by one business day to allow for those branches and processing centers that are impacted to make or act upon a decision to dishonor an item within the appropriate timeframes. Date item received by first organizational unit of the drawee that is able to make or act upon the decision to dishonor the item: Tuesday, April 12, 2022 | Wednesday, April 13, 2022 Time Limitation to initiate next business day returns (business as usual): Wednesday, April 13, 2022 | Thursday, April 14, 2022 T...
Minor Resolved · about 1 year ago · lasted 20 days
Alert! - RESOLVED - INC141263 - Unqualified PDF File Missing
The unqualified clearing PDF file for March 9, 2022 is not in your credit unions FTP clearing folder this morning. The unqualified PDF file will be available in your FTP folder tomorrow merged with the March 10th file, which will contain both days unqualified items. Central 1 - [email protected] - 1.888.889.7878, press 1
Minor Resolved · about 1 year ago · lasted about 1 month
Alert! - INC140719 - Missing Chargeback Images for February 18 - Online Return System (ORS)
Some organizations may be missing chargeback images, from February 18, on the ORS. Technical support is investigating the issue. We will provide an update to this incident by 9 a.m. PT (12 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1
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