Central 1

Is Central 1 Cheque Processing Down?

Central 1 Cheque Processing status is operational

IsDown is monitoring Central 1's official status page in real time.

Stats for Central 1 Cheque Processing official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

203 days

Users reports for Central 1 Cheque Processing in the last 12 hours

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Monitor and keep track of Central 1 Cheque Processing's current and past outages

Major · 7 months ago · lasted about 5 hours

Alert! - RESOLVED: Toronto Data Center Degraded Service | INC153997

The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Minor · about 1 year ago · lasted 40 minutes

Alert! - INC148526 - Branch and Corporate Capture Images not appearing on the Scanned Item List

Central 1 is investigating an issue where there is no image or data transferred to the application after cheques have been scanned. An update will be sent out at 2:30 p.m. PT (5:30 p.m. ET) or sooner if this issue is resolved. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Major · about 1 year ago · lasted about 4 hours

Alert! - INC146386 – Several Central 1 Services Unavailable

Central 1 is aware that several services are unavailable affecting Online Banking, eTransfers, PaymentStream Direct... Technical teams are investigating with a high priority. We will provide an update by 8:30 am PT (11:30 am ET). Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Major · about 1 year ago · lasted about 4 hours

Alert! - Rogers Communications Network Outage

Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Minor · over 1 year ago · lasted about 2 hours

Alert! - RESOLVED - INC142515 - Force Majeure Notification – Winnipeg Exchange Point

Pursuant to sections 3 and 4 of CPA Rule J7, please be advised that the Payments Canada President & CEO, upon recommendation from the SOC, has declared a Force Majeure for Paper Payment Items in the Winnipeg Regional Exchange Point due to inclement weather. Force Majeure procedures have been invoked in order to allow an extension of the return timeframe for those Paper Payment Items that members are unable to exchange or process. The time limitation for return for affected items has been extended by one business day to allow for those branches and processing centers that are impacted to make or act upon a decision to dishonor an item within the appropriate timeframes. Date item received by first organizational unit of the drawee that is able to make or act upon the decision to dishonor the item: Tuesday, April 12, 2022 | Wednesday, April 13, 2022 Time Limitation to initiate next business day returns (business as usual): Wednesday, April 13, 2022 | Thursday, April 14, 2022 T...

Minor · over 1 year ago · lasted 20 days

Alert! - RESOLVED - INC141263 - Unqualified PDF File Missing

The unqualified clearing PDF file for March 9, 2022 is not in your credit unions FTP clearing folder this morning. The unqualified PDF file will be available in your FTP folder tomorrow merged with the March 10th file, which will contain both days unqualified items. Central 1 - Support@central1.com - 1.888.889.7878, press 1

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Frequently Asked Questions

Is Central 1 Cheque Processing down right now? What is Central 1 current status?
Central 1 seems to be up and running. We've updated the status less than a minute ago.
Was Central 1 Cheque Processing down today?
Central 1 is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Central 1, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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