Number of Incidents
0 outages
Since last incident
151 days
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Minor · 5 months ago · lasted about 2 hours
Resolved - Alert! - INC158159 - Ontario Credit Unions missing USD details on the STMT
On the month-end statement (STMT) for April, the USD transactions are missing for the Ontario credit unions. All credit unions in other provinces have the USD transactions reported in their STMT. Central 1’s technical team is investigating. An update on this incident will be provided at 10 a.m. PT (1 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 5 months ago · lasted about 2 hours
Resolved - INC157734 - Banking Reports Delayed
The AIBC (AIOC), AIBU (AIOU), and DAIL (CDJ) banking reports along with the ONDL, PREC & OREC files are not available this morning. All clearing reports and files are in your organization’s FTP folder. Central 1’s technical Team is investigating. An update for this incident will be provided at 8 a.m. PT (11 a.m. ET) or sooner if resolved. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 5 months ago · lasted about 1 hour
INC157479 - Outgoing Wire Processing Delayed
Outgoing wires as of 6:30 a.m. PT (9:30 a.m. ET) processing has been delayed. If you have any urgent wires that need to be sent, please contact Central 1 Client Support. CAS online is currently not available. An update will be provided at 9 a.m. PT (12 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 5 months ago · lasted about 3 hours
Resolved - INC157454 - Please do not use todays Banking reports and Files
Please do not use the AIBC (AIOC), AIBU (AIOU), DAIL (CDJ) banking reports, or the PREC & OREC files created today April 20, 2023. Central 1’s technical team will be deleting the banking files and reports from your FTP folder that were created today. We will be recreating the reports and files with the correct data. An update will be provided at 8 a.m. PT (11 a.m. ET.) or sooner if the reports and files have been recreated. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 5 months ago · lasted 24 minutes
INC157454 - Banking Reports and Files Delayed
The AIBC (AIOC), AIBU (AIOU), DAIL (CDJ) banking reports along with the PREC & OREC files are not available this morning. All clearing reports and files are in your organization’s FTP folder. Central 1’s technical Team is investigating. We will provide an update on this incident at 7:30 a.m. PT (10:30 a.m. ET) or sooner if this incident is resolved. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 5 months ago · lasted 23 minutes
Alert! - RESOLVED - INC157288 - DAIL0418 and ONDL0418 Files Late Moving to the FTP Server
The DAIL0418 and ONDL0418 files were delayed moving to the FTP server this morning. The files have now been generated and are currently available for downloading. For those organizations that receive PDF versions of the reports, they will be available shortly. We will provide an update as soon as they are available. Central 1 - Support@central1.com - 1.888.889.7878, press 1
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