Check the stats and details of the latest Central 1 Forge Online Banking outages and issues
Major Resolved · 29 days ago · lasted 26 minutes
Please note that Central 1 is currently experiencing a network outage in the Vancouver Data Center (VAHC) due to a power outage. Teams are currently working on recovering the power. Multiple online banking services (MemberDirect and Forge 2) are affected and also, Secure Site and PaymentStream Direct applications. An update will be provided by or before 12:30 a.m. PT (3:30 a.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2
Minor Resolved · about 2 months ago · lasted about 2 hours
Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - [email protected] - 1.888.889.7878, option 2
Major Resolved · 5 months ago · lasted about 4 hours
Central 1 is aware that several services are unavailable affecting Online Banking, eTransfers, PaymentStream Direct... Technical teams are investigating with a high priority. We will provide an update by 8:30 am PT (11:30 am ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Major Resolved · 5 months ago · lasted about 4 hours
Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Minor Resolved · 6 months ago · lasted about 1 hour
INC144594 - 2SV Partial Outage
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members are unable to receive the text message with the login codes. We are actively investigating and an update will be provided by or before 3:30 pm P.T. (6:30 pm E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
Minor Resolved · 6 months ago · lasted 41 minutes
Alert! - INC144594 - 2SV Partial Outage
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members may be unable to login after receiving a code. We are actively investigating and an update will be provided by or before 9:00 am P.T. ( 12:00 pm E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
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