Outage in Central 1

Alert! - RESOLVED - INC140769 - National Bank Automated Funds Transfer (AFT) System Issue

Resolved Minor

February 23, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

Central 1 has been advised, by Payments Canada, that National Bank is experiencing internal AFT system issues and was unable to send AFT files in this morning's exchange with financial institutions. In addition, their issues also impacted their ability to post transactions to their customers' accounts in accordance with the 2-hour funds availability. The estimated time of recovery is unknown. Missed files will be sent in the first AFT exchange window following resolution of their system issues. We will provide further information when we receive it from Payments Canada. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Automated Funds Transfers

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 02/23/2022 04:53PM

Central 1 has been advised, by Payments Canada, that National Bank is experiencing internal AFT system issues and was unable to send AFT files in this morning's exchange with financial institutions. In addition, their issues also impacted their ability to post transactions to their customers' accounts in accordance with the 2-hour funds availability.

The estimated time of recovery is unknown. Missed files will be sent in the first AFT exchange window following resolution of their system issues. We will provide further information when we receive it from Payments Canada.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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