Outage in Central 1

Alert! - INC141186 - Forge 2.0 Public Website Latency

Resolved Minor

March 07, 2022 - Started about 2 years ago - Lasted 22 days
Official incident page

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Outage Details

Central 1 is investigating an eStudio | OpenText latency affecting the loading times of public websites and the content management system. The latency began at 9:05 a.m. PT (12:05 p.m. ET). eStudio has been engaged and is working with Central 1. We will provide an update by 10:30 a.m. PT (1:30 p.m. ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Components affected

Central 1 Forge 2.0 Public Central 1 Critical/High Priority Incident Alert

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/07/2022 06:35PM

The public website latency has improved and the content management system access has been resolved at approximately 10:10 a.m. PT (1:10 p.m. ET). Central 1 is continuing to monitor services and will work with OpenText for root cause analysis.

We will provide our next update by 1:30 p.m. PT (4:30 p.m. ET).

INVESTIGATING about 2 years ago - at 03/07/2022 05:44PM

Central 1 is investigating an eStudio | OpenText latency affecting the loading times of public websites and the content management system.

The latency began at 9:05 a.m. PT (12:05 p.m. ET). eStudio has been engaged and is working with Central 1. We will provide an update by 10:30 a.m. PT (1:30 p.m. ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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