Outage in Central 1

Alert! INC143933 – MemberDirect Online (MDO) clients have been rolled back to Digital Banking Core Release 664

Resolved Major

May 19, 2022 - Started almost 2 years ago - Lasted 5 days
Official incident page

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Outage Details

Digital Banking Core Release 665 introduced login errors for some MDO clients. To resolve the incidents Central 1 has rolled back to Digital Banking Core Release 664 for MDO clients only. We will provide an update by end of day tomorrow, Friday May 20. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Components affected

Central 1 MemberDirect Small Business (MDSB) Central 1 Critical/High Priority Incident Alert Central 1 MemberDirect Retail (MDi/MDo)

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/19/2022 05:14PM

Digital Banking Core Release 665 introduced login errors for some MDO clients.

To resolve the incidents Central 1 has rolled back to Digital Banking Core Release 664 for MDO clients only.

We will provide an update by end of day tomorrow, Friday May 20.

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

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