Central 1 teams are engaged and actively troubleshooting. This incident also affects Branch Capture.
An update will be provided by or before May 29th 8 a.m.PT (11 a.m. ET).
Please note that we are currently experiencing a service disruption with the mobile app Remote Deposit Capture (RDC) feature . Users may receive a 'Service Not Available' error message after taking both front and back pictures of a cheque and clicking on the continue button. We are actively investigating and an update will be provided by or before May 29th 7 a.m.PT (10 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878, option 2
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