Outage in Central 1

Alert! - INC147220- Teamsite 8 Service Interruption

Resolved Major

August 11, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Please note that Teamsite Content Management is currently not available. Specifically, when trying to log on to Teamsite 8 after entering the 2 step verification code, Editors will encounter the error 404 Central 1 is actively investigating and working on restoring services as soon as possible. An update will be provided by or before 12:00 pm PT (15:00 am ET). Central 1 - MemberDirect_Support@Central1.com - 1.888.889.7878, option 2

Components affected

Central 1 TeamSite Content Management (CMS)

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 08/11/2022 04:34PM

Please note that we did an emergency Teamsite server reboot and the content management service is up. The preview6 server is still going through a restart and will take another 2-3 hours to fully recover. For now previewing your changes in 'Generate mode' or in the preview6 site is not available. But submissions of content changes to production is working.

INVESTIGATING over 1 year ago - at 08/11/2022 02:17PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/11/2022 01:46PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/11/2022 01:36PM

Please note that Teamsite Content Management is currently not available. Specifically, when trying to log on to Teamsite 8 after entering the 2 step verification code, Editors will encounter the error 404

Central 1 is actively investigating and working on restoring services as soon as possible. An update will be provided by or before 12:00 pm PT (15:00 am ET).

Central 1 - MemberDirect_Support@Central1.com - 1.888.889.7878, option 2

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